Fraud and spam policy

Fraud and Spam Policy

At Dancing Dust, we value transparency, authenticity, and a positive user experience. This policy outlines our approach to dealing with fraud, spam, and fraudulent reviews on our website.

1. Fraudulent Activities
We take fraudulent activities very seriously and are committed to maintaining the integrity of our platform. This includes any attempts to manipulate, deceive, or engage in dishonest practices. These activities may involve, but are not limited to, fake accounts, false information, and unauthorized transactions.

2. Spam Prevention
We have a zero-tolerance policy for spam. This includes the dissemination of unsolicited or irrelevant content, repetitive promotional messages, and any other attempts to disrupt the user experience on our website.

3. Fraudulent Reviews
Maintaining authentic customer feedback is important to us. We actively monitor and assess reviews to prevent fraudulent practices. If we identify a review that is fake, misleading, or doesn't follow our review guidelines, we reserve the right to take appropriate action.

4. Review Guidelines
Our reviews should reflect genuine customer experiences. We encourage users to provide honest and constructive feedback. When submitting a review, please consider the following guidelines:
- Focus on your personal experience with our products or services.
- Avoid using offensive language or making false claims.
- Do not promote unrelated products or services.
- Do not impersonate others or use multiple accounts to inflate reviews.

5. Reporting Fraud and Spam
If you come across any suspicious activities, fraudulent content, or spam on our platform, please report it to our support team immediately. We will investigate and take necessary actions promptly.

6. Consequences of Violations
Violations of our fraud and spam policy may result in:
- Removal of fraudulent content, including reviews.
- Temporary or permanent suspension of accounts involved in fraudulent activities or spamming.
- Legal action, if necessary, in cases of severe fraud.

7. User Cooperation
We appreciate your cooperation in maintaining a trustworthy and authentic platform. By adhering to these guidelines and reporting any concerning activities, you contribute to the safety and credibility of Dancing Dust.

Remember, we're here to provide a genuine and enjoyable experience for all our users. If you have any questions or concerns about this policy, feel free to reach out to our support team.

info@dancingdust.com.au